Last Updated: January 2026 · Version 2.4

Camel1 To Privacy Policy — Your Data, Your Rights, Our Responsibility

When you create an account or use our services on Camel1 To, certain information is collected. This page explains clearly — what data is collected, why, how it is stored, and whether it is ever shared.

This Policy Applies To: This applies to the website, mobile app, and all Camel1 To digital services. By using the platform, you are considered to have consented to this Privacy Policy.
🔒
256-bit SSL Encryption
Never Sold to Third Parties
Right to Erasure
Stored on Secure Servers
🛡️
Data Protection

All your information is stored with bank-grade encryption. Unauthorized access is completely impossible.

🚫
Not for Sale

Camel1 To never sells your data to advertisers or third parties.

Your Control

View, correct, or request deletion of your personal data at any time.

📋
Transparent Policy

No hidden terms. What data we collect and why is stated clearly and transparently.

01 What Information We Collect

The information Camel1 To collects falls into two categories — what you provide directly, and what is collected automatically as you use the platform.

Data TypeDetails
Identity Information Full name, date of birth, nationality, email address, mobile number
Verification Documents National ID card, passport, or driving license (for KYC purposes)
Financial Information Payment method, mobile banking number (bKash, Nagad), transaction history
Address Residential address (for KYC and risk assessment purposes)
Usage Data Login time, game history, betting activity, preferred games
Device Information IP address, browser type, operating system, device ID

Note: Camel1 To never stores your full card number or CVV. Payments are processed directly through the relevant bank or mobile banking service via the payment gateway.

02 How Information Is Collected

We collect information through several channels. Some you provide directly, and some is gathered automatically as part of normal platform use.

  • Directly provided: Registration form, KYC document upload, support enquiries, and survey participation.
  • App or Website Usage: Gaming activity, bets placed, and payments are logged automatically.
  • Cookies & Local Storage: Session and preference data is stored via cookies in your browser or app.
  • Third-party payment services: Limited payment details are collected when transaction confirmation messages are received from bKash or Nagad.
  • IP & Device Information: For security and fraud prevention, the IP address and device ID are automatically logged at every login.

03 Purpose of Data Use

Every piece of information Camel1 To collects serves a specific purpose. Data is never stockpiled "just in case" — we only use what is genuinely needed.

  • Account Management: Login, identity verification, saving preferences, and maintaining account security.
  • Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
  • Legal Compliance: Compliance with KYC, AML (Anti-Money Laundering), and international gaming regulations.
  • Fraud Prevention: Detecting multiple accounts, bonus abuse, or suspicious activity.
  • Service Improvement: Analyzing your usage patterns to improve your experience.
  • Contact: Sending important updates, transaction confirmations, and support responses.
  • Personalisation: Showing game recommendations and relevant offers based on your preferences.

Important: Camel1 To does not share your data with advertising networks or third-party marketing companies. Any promotional emails you receive are for Camel1 To's own offers only — never on behalf of any other party.

04 Data Storage & Security

Camel1 To servers are hosted in internationally certified data centers with 24/7 security monitoring, ensuring protection at both the technical and administrative levels.

Technical Security
  • 256-bit TLS/SSL Encryption
  • Database encryption at-rest
  • Two-factor Authentication (2FA)
  • Firewall & DDoS Protection
Administrative Protection
  • Restricted Staff Data Access
  • Staff Confidentiality Agreement
  • Regular Security Audits
  • Breach Notification Process

In the event of a data breach, affected members will be notified by email within 72 hours. This is Camel1 To's ethical obligation.

05 Data Sharing Policy

Camel1 To's core principle is that your data is never shared with third parties. However, in limited circumstances, certain information may need to be shared for legal or operational reasons.

  • Payment Processor: With bKash, Nagad, or banks — only the information needed to complete a transaction.
  • Identity Verification Services: Certified third-party services for document verification during the KYC process.
  • Legal Authorities: If we are legally required to disclose your information under a government or court order, we will notify you as far in advance as possible.
  • Advertising Companies: Never — Camel1 To does not share data with any advertising network.
  • Data Brokers: Never — your data is never sold.
  • Other Gaming Companies: Never — data is never shared for competitive or commercial purposes.

Business Changes: In the event of a future merger or acquisition involving Camel1 To, your data may be transferred to the new entity. In such cases, equivalent privacy protections will remain in place and you will be notified in advance.

06 Data Retention Period

Camel1 To does not retain any data longer than necessary. Retention periods vary depending on the type of information.

5 Years
KYC Documents & Identity Information

In compliance with international AML regulations, records must be retained for 5 years after account closure.

5 Years
Financial Transaction Records

All deposit and withdrawal records are retained for legal and accounting purposes.

2 Years
Gaming & Betting History

For responsible gaming oversight and dispute resolution.

1 Year
Support Conversations

Chat and email logs retained for service improvement and future reference.

90 Days
Login & Device Logs

IP and device data used for security reviews and fraud investigations.

07 Cookies & Tracking Technologies

Camel1 To uses cookies on its website and app. Cookies are small text files stored in your browser that help the platform recognize you.

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect login and certain platform features.

08 Your Data Rights

Camel1 To believes you should have full control over your own data. Every member can exercise the following rights at any time.

👁️
Right to Access Your Data

Request to find out exactly what information we hold about you.

✏️
Right to Rectification

You may request a correction if any of your information is inaccurate.

🗑️
Right to Deletion

Request deletion of data that is no longer required for legal obligations.

Right to Restrict Processing

Request that your data no longer be used for specific purposes.

📦
Data Portability

You can request your data in a downloadable format.

📧
Marketing Opt-Out

You can unsubscribe from promotional communications at any time via email.

To exercise any of these rights, email us at support@camel1to.net or reach out via live chat. We will respond within 30 days of receiving your request.

09 Child Protection Policy

Camel1 To strictly does not serve anyone under the age of 18. Age is verified at registration and date of birth is confirmed during the KYC process.

If we discover that a minor has created an account using false information, the account will be suspended immediately and any deposited funds will be returned after verification. We do not knowingly collect or store data from anyone under the age of 18.

For Parents: If you suspect your child has opened an account on Camel1 To, contact us immediately at support@camel1to.net. We will investigate and take action promptly.

10 Privacy Policy Updates

Camel1 To may update this Privacy Policy when necessary. For significant changes, you will be notified by email and account notification at least 30 days in advance.

Minor or editorial changes will only update the date on this page. Previous versions are available on request via email.

11 Contact

For any privacy-related questions, complaints, or requests, please contact Camel1 To's data protection team.

📧
Email
support@camel1to.net
💬
Live Chat
Available 24/7
⏱️
Response Time
Average 24 Hours

Last Updated: January 2026 | Version 2.4 | Next Review: July 2026

Our Commitment to Your Privacy

Camel1 To doesn't just follow the rules — we genuinely care

🔍
Regular Security Audits

Third-party cybersecurity experts conduct regular audits of Camel1 To's systems. Results are shared internally.

🎯
Data Minimization Policy

We only collect the minimum information strictly necessary to provide our services. There is no reason to request or retain anything beyond that.

🌐
International Standards Compliance

Camel1 To follows GDPR-inspired principles and complies with Bangladesh's Digital Security regulations.

Frequently Asked Questions

Questions About Privacy & Account Policy

At Camel1 To, settlement of cancelled or suspended matches depends on how much of the match was completed. The general rule is: if a match is cancelled before 50% of the scheduled time has been played, all bets are voided and stakes are fully refunded. If cancelled after 50% or more has been completed, settlement may be based on the result at that point — subject to the game type and betting market. Refunds are typically credited to your account within 24 hours. Detailed settlement rules are available on the relevant betting market page.

Camel1 To's policy allows one account per person. However, two different adults in the same household — such as a husband and wife — may each maintain a separate account from the same address or device, provided both accounts are registered with distinct ID documents and payment methods. Two accounts cannot share the same mobile number or email address. If multiple accounts from the same IP or device are found using the same bonus offers, those accounts may be subject to review. To avoid any suspicion, we recommend notifying Support in advance.
🔐

Play Safe, Win with Confidence

At Camel1 To, your data is protected, payments are secure, and your gaming experience is fair. Get started today.

SSL Secured Data Is Never Sold 18+ Only Bangla Support
বাংলা